Updates on the progress and goal of this green initiative!
We’re excited to announce the Natural Prairie Project, a sustainable landscaping initiative to bring more native plants and greenery to our community. Our goal is to beautify common areas with native Texas prairie plants and reduce water usage and maintenance costs. This project aims to support local wildlife like pollinators and birds. Current phase: Planning and identification of planting areas. Want to get involved or learn more? Email us: athoa@braysvillageeasthoa.com
Your City of Houston 311 is pleased to announce the start of the Customer Request and Information System (CRIS).
After nine months of collaboration, design, development, and testing, we are happy to announce that the new Houston 311 system, 311 CRIS, will launch on Saturday, June 26th, 2021!
This cloud-based 311 application will fundamentally improve how we interact with our customers by delivering an advanced, self-service based platform that makes interaction easier, quicker, and more convenient for both citizens and agents. Some of the upgrades and new features of the new Houston 311 include:
• A customer self-service portal with a virtual agent, allowing residents to create service requests on their own and reduce call wait times; • A way for City of Houston employees to reclassify a case instead of closing it and opening a new one; • A standardized, consistent service request number for all website, app, or Call Center requests; • A reduction in duplicate service requests, based on location.
From 3pm Saturday, June 26th through June 27th, customers must call 311 to create a service request. The 311 website and SeeClickFix app will not be available to create service requests, which will minimize the time required to complete data transfer into the new system. The Houston 311 Call Center will be fully functional, and 311 agents will be available 24/7 to create service requests over the phone.
Additionally, beginning Saturday, June 26th, the SeeClickFix app will no longer be supported by the City of Houston. A new City of Houston 311 app will be available for download in the iTunes and Google Play stores after Houston 311 CRIS implementation is complete this weekend.
You can Email 311 with any questions or concerns about the upcoming change.
The Brays Village East website is a means of keeping up with the news and events in our neighborhood. Need alterations or additions made to your home? Now all the documents can be downloaded from the “documents” page. Need access to your HOA, or do you need to rent the Clubhouse or Pool? Now there is a simple email address to communicate directly with the HOA President, or the Management Company. Our new website is meant to be updated monthly. Any updates can be made by simply emailing the Management Company at: frontdesk@eamhouston.com.
The Brays Village East Clubhouse located at the corner of High Star Drive and Linnhaven Drive is available to rent for your next meeting, quinceañera, birthday, bar mitzvah, etc. The Clubhouse is 2 story with a balcony and has a pool attached for parties that may include outside activities.
The rental fee is $50 with a refundable $200 deposit. Deposits are refunded if everything is left in good order.
Please use the Contact form for information on renting our fabulous Clubhouse: Go Here.
Trash pickup is on Mondays in the Brays Village East community. City-provided containers must be placed at the curb between 6 p.m. the day before and 7 a.m. on the scheduled collection day. Remove containers from the curb line and/or public view by 10:00 p.m. on the day of collection and stored in a secure location.
Recycling Trash pickup is every other Monday. For Recycling Calendar: Please click HERE
Heavy Trash (Tree/Junk Waste) pickup is the first Wednesday of every month. For Tree/Junk Waste pickup schedule: Please click HERE
